Shipping policy

Order Processing

Orders are processed within 1–2 business days.

Orders placed on Sundays or public holidays are processed on the next working day.

Shipping Time

Estimated delivery:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines may vary depending on courier availability.

Shipping Charges

Shipping charges (if applicable) are displayed during checkout.

Free shipping promotions will be clearly mentioned on the website.

Order Tracking

Tracking details are shared via:

  • Email
  • SMS
  • WhatsApp (where available)

once the order is shipped.

Delivery Attempts

Our courier partners generally make up to 3 delivery attempts.

If the package is returned due to:

  • Incorrect address
  • Customer unavailable
  • Refused delivery

additional shipping charges may apply for re-shipment.

Delays

Unexpected delays may occur due to:

  • Weather
  • Festivals
  • Public holidays
  • Courier operational issues

We appreciate your patience.