Terms of service

Terms & Conditions

Last Updated: September 17, 2026

Welcome to PetGenius.

These Terms & Conditions govern your use of the PetGenius website and your purchase and use of The Complete Dog Training Program.

By purchasing or accessing the program, you agree to these Terms & Conditions.

1. About the Product

The Complete Dog Training Program is a digital educational program designed to provide general dog-training education, guidance, exercises, techniques, and related educational materials.

The program is intended to help dog owners learn training principles and techniques that they can apply with their dogs.

2. Digital Product Access

After successful payment, customers may receive access to the purchased digital content through the delivery method specified by PetGenius.

You are responsible for providing a valid email address and other information necessary to receive or access your purchase.

You should not share your account, access links, passwords, or purchased materials with other people.

3. Personal Use Only

Your purchase gives you a limited, personal, non-exclusive, non-transferable right to use the program for your own personal use.

You may not:

  • Resell the program;

  • Share the program with other people;

  • Upload the program to file-sharing websites;

  • Publish the program publicly;

  • Reproduce or redistribute the videos, PDFs, documents, images, or other materials;

  • Use the program to create a competing product;

  • Sell access to the program;

  • Remove copyright or ownership notices.

4. Intellectual Property

All content contained within the PetGenius program, including but not limited to:

  • Videos

  • Written materials

  • PDFs

  • Training plans

  • Graphics

  • Images

  • Text

  • Logos

  • Branding

  • Course structure

  • Educational materials

is owned by or licensed to PetGenius and is protected by applicable intellectual-property laws.

Purchasing the program does not transfer ownership of any intellectual property to the customer.

5. Dog Training Disclaimer

Dog training involves real animals and unpredictable behavior.

The techniques provided in the program are educational in nature and should be applied responsibly.

PetGenius does not guarantee that every technique will be appropriate for every dog.

Training outcomes may vary depending on factors including:

  • Age

  • Breed

  • Temperament

  • Previous training

  • Environment

  • Consistency

  • Handler experience

  • Individual behavioral characteristics

6. Safety

Always prioritize the safety of your dog, yourself, children, other animals, and people around you while applying training techniques.

Do not continue an exercise if your dog shows signs of significant fear, distress, pain, aggression, injury, or other concerning behavior.

Where appropriate, seek assistance from a qualified veterinarian, certified professional dog trainer, veterinary behaviorist, or other appropriately qualified professional.

7. Veterinary Disclaimer

The Complete Dog Training Program is not veterinary care, medical treatment, or veterinary behavioral diagnosis.

PetGenius does not diagnose or treat medical conditions.

Behavioral problems can sometimes have underlying medical causes. If your dog develops sudden, severe, unusual, or concerning behavioral changes, consult a qualified veterinarian.

8. No Guaranteed Results

PetGenius makes no guarantee regarding:

  • The speed of training;

  • Specific behavioral outcomes;

  • Elimination of a particular behavior;

  • Off-leash reliability;

  • Aggression resolution;

  • Separation-anxiety resolution;

  • Potty-training timelines;

  • Competition performance;

  • Any other specific result.

Your results depend on numerous factors outside our control.

9. Age and Supervision

Children should not undertake dog-training exercises without appropriate adult supervision.

Certain exercises may involve food, toys, equipment, movement, or interactions that require additional care.

10. Third-Party Services

PetGenius may use third-party services such as payment processors, email providers, video-hosting platforms, website providers, analytics services, and other technology providers.

Use of such services may be subject to the respective third party's terms and policies.

11. Payments

All prices displayed on the website are subject to change.

The price applicable to your order will be the price displayed at the time your purchase is completed, subject to any applicable taxes, discounts, offers, or payment-processing conditions.

12. Fraud and Unauthorized Use

PetGenius reserves the right to investigate suspected fraudulent purchases, unauthorized sharing of digital content, abuse of promotional offers, or other misuse of the website or purchased content.

Where appropriate, access may be suspended or terminated.

13. Website Information

We make reasonable efforts to keep website information accurate and up to date. However, errors, omissions, technical problems, or temporary unavailability may occur.

PetGenius reserves the right to correct errors and update website content when necessary.

14. Limitation of Liability

To the maximum extent permitted by applicable law, PetGenius shall not be responsible for losses arising from improper application of training techniques, failure to follow safety instructions, individual dog behavior, or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.

15. Termination of Access

PetGenius may suspend or terminate access to the program where there is reasonable evidence of:

  • Unauthorized sharing;

  • Resale;

  • Copyright infringement;

  • Fraud;

  • Abuse of the website or services;

  • Violation of these Terms.

16. Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law.

17. Contact

For questions regarding these Terms & Conditions, please contact:

PetGenius
Email: help@petgenius.shop

By purchasing the program, you acknowledge that you have read and agreed to these Terms & Conditions.